BUSINESS PROCESS MANAGEMENT IN HOTELS WITH A FOCUS ON DELIVERING QUALITY GUEST SERVICE

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ÖZDEMİR A. İ. , Shmilli J., ÇOLAK A.

6 th I C oS R eS S E International Conference of Strategic Research in Social Science and Education, Prag, Czech Republic, 12 - 14 May 2017, pp.29

• Publication Type: Conference Paper / Summary Text
• City: Prag
• Country: Czech Republic
• Page Numbers: pp.29