BUSINESS PROCESS MANAGEMENT IN HOTELS WITH A FOCUS ON DELIVERING QUALITY GUEST SERVICE


ÖZDEMİR A. İ. , Shmilli J., ÇOLAK A.

6 th I C oS R eS S E International Conference of Strategic Research in Social Science and Education, Prag, Czech Republic, 12 - 14 May 2017, pp.29

  • Publication Type: Conference Paper / Summary Text
  • City: Prag
  • Country: Czech Republic
  • Page Numbers: pp.29