This course
provides a comprehensive introduction to concepts in negotiation,
interpersonal effectiveness, and organizational conflict resolution. Various
types of negotiations including integrative (win/win approach), distributive
(win/lose approach) and various iterations of these two extremes will be explored. In addition, communication (face to face, virtual, and verbal/nonverbal),
emotion/perception (psychological intangibles), team/multiparty negotiations,
international negotiations and cultural differences will be discussed. |